Privacy Policy

The “I'm” app and service (the “Service”). Effective date: 12 November 2026.

Key point about your messages. Private chats and calls between I'm users are protected by end-to-end encryption. The keys are kept on your devices, and we are technically unable to read the contents of those chats.

1. Who is responsible for your data

The Service is operated by IM-COSMO LLC, a limited liability company registered in Georgia (Batumi) — the data controller. Privacy contact: privacy@im-cosmo.com. Company details: im-cosmo.com/company.

2. What data we collect

Account: phone number (for sign-in and verification), username.
Profile: name, city, date of birth, bio, languages, roles, photos — only what you choose to add.
Public content: posts, stories, comments, listings, job posts, dating actions.
Technical data: device model, OS and app version, crash and error information needed to keep the Service working and secure.
Approximate location — only if you allow it, to show nearby people and listings. We do not keep a history of your movements.
Private messages and calls between I'm users are transmitted encrypted and are not available to us in readable form.

We do not use third-party advertising or analytics SDKs. We do not read your contacts or SMS.

3. Connected messengers (bridges)

If you connect Telegram, WhatsApp or MAX, I'm acts as a bridge: messages to and from those services pass through our bridge server so you can read and answer them in I'm. Such messages are protected by the connected service and by transport encryption, but not by I'm end-to-end encryption, because the bridge has to process them. You can disconnect a bridge at any time; the bridge session is then deleted.

4. How we use data

To provide the Service: messaging, calls, profile, feed, dating, listings, jobs.
To sign you in, protect your account and prevent fraud, spam and abuse.
To show your public profile and content to other users — this is the purpose of the public part of the Service.
For support, notifications and improving the product.

5. Public and private

Your profile, posts, listings and job posts are public by nature and visible to other users and in search. Private chats and calls are private and encrypted. You decide what to publish.

6. Sharing

We do not sell personal data. We use infrastructure providers (hosting, SMS and call delivery for sign-in codes, payment processing) only to operate the Service, under confidentiality obligations. We may disclose data when required by applicable law; we can only disclose what we have, and we do not have the contents of encrypted chats.

7. Moderation

Public content may be checked by automated tools and in response to user reports. Encrypted private chats are not scanned by us; users can report a message, in which case the reported content is shared with us by the reporter.

8. Retention

Account and profile data — while your account exists.
Server logs — up to 2 days. We do not log IP addresses for message traffic.
Media files in private chats are stored on the server encrypted and only in transit to delivery.
After account deletion, personal data is erased within 30 days, except where the law requires us to keep it longer.

9. Your rights

You can view and correct your data in the app, download or delete it, and object to processing. To delete your account, see im-cosmo.com/delete-account. Questions: privacy@im-cosmo.com.

10. Age

The Service is intended for people 18 years and older. We do not knowingly collect data from children and delete such accounts when we learn about them. See our Child Safety Standards.

11. International transfers

Our servers may be located outside your country. We protect transferred data with the safeguards described in this Policy.

12. Changes

We may update this Policy. The current version is always on this page, with its effective date.